Hire Controller

Hire Controller
Coningsby
£29,750 per annum + Overtime
Monday–Friday | 7am–5pm
Office Based
 
Are you a confident customer service professional who enjoys building relationships, solving problems and keeping things moving?
We are searching for an enthusiastic Hire Controller to join a successful and growing team in Coningsby, working for a leading supplier of high-quality temporary buildings and toilet facilities.
This is a fantastic opportunity for someone who thrives in a busy environment, enjoys speaking to customers and wants a role where every day brings something different.
 
The Role
As a Hire Controller, you’ll play a key role in ensuring customers receive an outstanding service from enquiry through to delivery and beyond.
Your responsibilities will include:
–      Managing customer enquiries by telephone and email.
–      Processing sales and hire orders accurately and efficiently.
–      Planning deliveries and creating practical, cost-effective routes.
–      Building strong relationships with customers and understanding their requirements.
–      Gathering customer feedback following installation.
–      Identifying new business opportunities through proactive, speculative calls to existing and potential customers.
–      Working closely with depot colleagues and head office teams to ensure a smooth customer journey.
–      Using your product knowledge to recommend the right solutions for each customer.
 
The ideal candidate
 
Will have experience in customer service, sales or a fast-paced service environment.
Your background could include:
–      Plant hire
–      Construction
–      Property maintenance
–      Manufacturing
–      Equipment hire
–      A busy sales or customer service environment
Most importantly, you’ll be someone who:
–      Communicates confidently and professionally with customers.
–      Builds positive, long-term relationships.
–      Is organised and able to manage competing priorities.
–      Enjoys working in a fast-paced environment.
–      Has a proactive approach to identifying sales opportunities.
–      Is comfortable communicating by both telephone and email.
–      Is computer literate and confident learning new systems.
–      Can work flexibly to meet operational requirements.
 
For more information, please call Jon on 01476 567111 or email him at jon.goodman@rrgroup.co.uk quoting J10664.
Reflect Recruitment Group is operating as a Recruitment Agency under the Employment Agencies Act 1973.