We are pleased to be working with our global client who are looking for a Client Development Manager to join there growing team on a full time, permanent basis. They are based just outside of Newark therefore own transport is essential.
We are looking for an enthusiastic and client-focused individual as you will play a critical role throughout the journey of their customers; maintaining and developing successful customer relations whilst driving opportunities for addition business.
You will be joining a very friendly and hard working team. We are looking for someone who can build rapport with people, be organised and adaptable.
Key Responsibilities:-
– Act as the primary contact for customers, addressing enquiries, resolving issues and providing timely support.
– Develop a clear understanding of each clients business needs and maintain regular contact with existing clients.
– Identify opportunities to expand service offerings with current clients, upselling where appropriate.
– Partner with the onboarding team to ensure a smooth handover for new clients.
– Work closely with other internal teams to enhance the overall client experience.
Qualifications & Skills:-
– Minimum of 3 years in a client relationship, account management role, preferably within the software/SaaS industry.
– Exceptional communication skills with the ability to build rapport and credibility quickly.
– Experience using CRM platforms
– Full UK Driving Licence as some travel may be required.
Package:-
-Competitive salary ranging from £35,000 to £40,000 DOE plus Performance related bonus.
-Company Pension Scheme
-Private Health Insurance
-Professional development opportunities.
If you are someone who if looking for personal and professional growth, feel that you have the right skills then please contact Ellen on 01636 700373 or by email ellen.rayworth@rrgroup.co.uk
Job Reference
J10152
Location
Newark
Consultant
Ellen Rayworth