Support Engineer, Lincoln

Support Engineer, Lincoln
My client is a Lincoln based company who are going through a growth period, they are based within an interesting market where diversity is key to success

I am seeking a dynamic Support Engineer to join the team, this position is new to the business, with the growth in business this role is now in demand, you will need to be used to delivering a first class level of support and service to the client
Main duties
Provide 1str and 2nd line support to a wealth of client’s cloud based products
Prepare and support hardware installations on site and also remotely
Escalate 3rd line support to senior support/developers whilst supporting and assisting with testing and documentation
Provide internal IT support to the team and on IT projects

You will need
Office 365, Windows 10/11
Server 2016-2022
Knowledge of supporting servers, laptops and mobile devices
Set up desktops/laptops
Have previous experience of helpdesk
Troubleshooting and soling IT issues
Excellent communication skills within the team, both written and spoken English

This is a unique chance to join a vibrant and forward thinking company, who are in a growth period with the business going from strength to strength
If you have the level of experience that I am looking for within the Support Sector, please send your CV to caroline.allton@rrgroup.co.uk or call Caroline on 01522 848333