Customer Service Executive

Our client, a reputable and established company in the Bingham area are seeking a Customer Service Executive to join their professional team on a full-time permanent basis. If you have a passion for delivering outstanding customer service, enjoy working collaboratively, and are eager to become an expert in a diverse product range, we want to hear from you!

Due to location, own transport is a must.

Our client is offering a competitive remuneration of £23,000- £25,000 dependant on experience 20 days holiday plus public holidays, with an increase after two years of service, Annual shut-down over Christmas, free on-site parking and private medical insurance.

Key responsibilities:-
– Respond to customer queries via email, telephone, and occasionally face-to-face.
– Accurately process website orders.
– Acting as the primary point of contact and keeping customers updated.
– Oversee the customer returns process, including product inspections, completing related administrative tasks, and maintaining customer communication.

The successful candidate must show the follow dispositions and skill set that are essential:-
– Experience in delivering excellent customer service via telephone and email.
– Exceptional spelling, grammar, and literacy skills, with a strong emphasis on written communication.
– Proficiency in Microsoft Word, Outlook, and basic Excel.
– A positive, can-do attitude and a proactive approach to problem-solving.

This role is immediately available for the right candidate therefore please do submit your CV to ellen.rayworth@rrgroup.co.uk

Reflect Recruitment Group are acting as the Employment Agency under the Employment Agencies Act 1973.

Job Reference

J9804

Location

Newark

Consultant

Ellen Rayworth

"Very good agency with friendly staff and no messing about.. Got me a great job that lead to a contract. I would recommend reflect recruitment to anyone looking for work."

- Client Review

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