Customer Account Assistant

Main purpose of the role:
To support and improve my clients current sales for new and existing customers, in order to both increase their committed sales revenue and importantly their customers use of our products & services.

Person Specification

My Client is looking for an enthusiastic and confident individual to join their expanding Commercials Team. Based in Lincoln, this opportunity would suit someone with good communication skills, a keen interest in IT and a flair for customer relations. You would be working in a team environment, but would also require an ability to work on your own initiative. A presentable, smart demeanour is required, and you must be able to communicate with people at all staffing levels and of varying IT competence.

The successful candidate will also need to maintain high customer service standards by ensuring effective communication with customers via telephone & email, but also on-site at occasional customer meetings. As well as having a good eye for detail, CRM System knowledge would be advantageous but on the job training will be provided.

Hours of Work: The Commercials department is open Monday to Friday between 8.30am and 5.15pm. Occasional travel outside of these hours or staying away overnight may be required.

Salary bracket for this position is £24, 500 – £27,000 subject to experience


The candidate is likely to have a degree or relevant experience, a keen interest in IT and good communication/customer service skills.
Good numeracy & literacy skills, a thorough working knowledge of Microsoft Office (Word, PowerPoint, Excel) is essential.
A full driving license is essential

If you have the skill set that my client is looking for please contact Caroline on 01522 848333 or email your full CV through to

Job Reference





Caroline Allton

"Very good agency with friendly staff and no messing about.. Got me a great job that lead to a contract. I would recommend reflect recruitment to anyone looking for work."

- Client Review

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