Administrator

We have the pleasure of recruiting for 2 experienced administrators to join our client, who are a well established company based in Newark who operate nationwide.

This role is a genuine 3 month temporary to permanent opportunity.

This is a full time office based role with a competitive salary of £23,000-£25,000 DOE which will be reviewed & increased after probation + Annual Bonus.

The working hours are Monday-Friday 8:30-5:30 with an hours lunch.

We are looking for a professional individual with great attention to detail, confident with Excel and has significant customer service skills, who enjoys working in a fast paced environment and works well under pressure as no two days will be the same.

Duties include but not limited to:
-Providing customer service to our customers via various communication channels to both commercial clients and residential customers.
-Daily management of direct debit requests.
-Dealing with customer dissatisfaction / complaints with a Right First-Time approach.
-General administration tasks in relation to new and existing customer account requests including issue of welcome packs, payment reminder letters and other general correspondence.
-Taking card payments over the telephone.
-Carrying out credit billing contract procedures.

We want to hear from individuals that thrive in working within a team and help build relationships within it to achieve team goals.

If you feel you have the right skills and believe this is an opportunity for you then please apply now or get in touch with Ellen on 01636 700373 or send you CV and cover letter to ellen.rayworth@rrgroup.co.uk